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Learn how to change behavior.

The world's largest collection of resources and data on behavioral science.

Tactics that change behavior

Behavior Substitution

TACTICS

Behavior Substitution

Behavior substitution refers to attempting to eliminate a problematic behavior by replacing it with another one. Often, the substituted behaviors are intended to have similar sensory qualities (e.g. drink flavored sparkling water instead of soda). The goal is typically to disassociate the original behavior from its cue, enabling the more positive behavior to be triggered automatically.‍

Education or Information

TACTICS

Education or Information

Education refers to empowering a person with more knowledge or training than they had previously. While providing information alone is often a suboptimal way to drive meaningful behavior change or long-term interventions, the right message at the right time can be a powerful part of a behavior change strategy.‍

AI or Chatbot

TACTICS

AI or Chatbot

Using a chatbot or simulated conversational interaction.‍

Commitment Devices

TACTICS

Commitment Devices

Commitment devices are tools that attempt to bridge the gap between a person's initial motivation to perfrom the behavior and the typical pattern of noncompliance as time goes on.One prominent example is the "Ulysses Pact," where Filipino banking customers were offered the option to enroll in an account where their ability to make withdrawals would be limited. In a study by Ashraf and Karlan (2005), participants with the commitment account saved 81% more than those with typical accounts. There are many other examples of commitment devices. Temptation bundling is a form of commitment device where people only engage in an enjoyable activity when it's simultaneous with an activity they intend to do more (for example, only listening to a certain podcast or audiobook while walking on a treadmill). Pre-paying for a service is a basic form of commitment device, and one used by Dan Ariely when he intended to increase his fruit and vegetable consumption. He paid for a year of biweekly deliveries from a local CSA program up-front.

Change Effort

TACTICS

Change Effort

Changing effort refers to modifying the difficulty, or sometimes perceived difficulty, of a behavior in order to change its likelihood of occurrence. This often entails making a behavior easier by reducing its intensity or frequency. This is a tactic advocated by BJ Fogg’s model of behavior change.

Clawback Incentives

TACTICS

Clawback Incentives

Clawback incentives refer to a framing effect applied to rewards where participants are intended to experience losing the reward via noncompliance rather than accruing it for successful performance of the behavior.For example, a hypertension management program may credit its participants $200 at the beginning of the month, and reduce or "claw back" the amount by $3 each time the patient does not take their medication. The alternative would be starting the month at zero or the previous ballance and adding $3 each time the patient takes the medication.

Checklists

TACTICS

Checklists

Checklists are an age-old tactic for remembering to do certain tasks. Checklists are sometimes used to measure behaviors that should take place with a certain frequency, e.g. every day or X times per week, and other times, to ensure certain steps are followed every time a person does a complex behavior.For behavior designers, the challenges of checklists often entail choosing the right behaviors, breaking them down to the correct level of granularity for a given population, and serving them up in the proper context or sometimes with personalization. They are likely underutilized and consistently improve the performance of even experts, like pilots and surgeons.

Behavioral Activation (BA)

TACTICS

Behavioral Activation (BA)

Behavioral activation is a therapeutic approach that typically pairs activity scheduling with either monitoring tools or goal-setting. For example, someone might aim to balance activities they "should" do but underperform, like self-care behaviors, with activities they enjoy. Users of this technique may also track which activities cause certain cognitions or affective states, like those associated with depression.‍

Products that change behavior

2Morrow Stress (and Anxiety) Program

PRODUCTS

2Morrow Stress (and Anxiety) Program

Behaviors

Mental Health & Self-Care

Tactics

Acceptance and Commitment Therapy (ACT), Behavioral Activation (BA)

Models

Acceptance and Commitment Therapy

Acorns

PRODUCTS

Acorns

Behaviors

Savings

Tactics

Framing Effects, Reduce Friction or Barriers, Automation +2 more

APDS

PRODUCTS

APDS

Behaviors

Crime

Tactics

Social Support, Reminders, Cues +5 more

PRODUCTS

2Morrow Weight Management Program

Behaviors

Diet & Nutrition, Physical Activity

Tactics

Acceptance and Commitment Therapy (ACT), Behavioral Activation (BA)

Models

Acceptance and Commitment Therapy

PRODUCTS

2Morrow Smoking Cessation Program

Behaviors

Smoking Cessation

Tactics

Acceptance and Commitment Therapy (ACT), Behavioral Activation (BA)

Models

ACT

AbleTo

PRODUCTS

AbleTo

Behaviors

Mental Health & Self-Care

Tactics

Personalization, Skill Coaching, Coaching or Counselling

PRODUCTS

2Morrow Chronic Pain Program

Behaviors

Mental Health & Self-Care, Other, Disease Management

Tactics

Acceptance and Commitment Therapy (ACT), Behavioral Activation (BA)

Models

Acceptance and Commitment Therapy

AdhereTech

PRODUCTS

AdhereTech