Over 2 decades of insights, frameworks, and systems distilled into 6 weeks of intense learning and practice
Super-actionable with fill-in templates, checklists, and decision trees
100's of examples, case studies, and screenshots to get you inspired
First cohorts will be joined on Slack & Zoom by Sam Salzer, Chris York, + other award-winning behavior designers (not guaranteed for next ones)
“Approximately 37% of web sessions during which individuals used the sliders resulted in savings rate changes. Notably, 75% of the changes were increases in savings rates, with an average increase percentage of 18.8%.”
McKay (2017.) Two Birds, One Stone: Using Hybrid Financial Products to Manage Income Volatility. White Paper by The Aspen Institute & EPIC: Expanding Prosperity Impact Collaborative.
“Ongoing engagement increased roughly 30-fold. […] Most companies saw one-third of employees lose an average of a 0.5 lbs per week, with one-sixth losing more than lb per week. 3 - 4 times as many employees were eating the right amount of fruits and vegetables [and] doing the right amount of exercise each week.”
Bosworth (2012). Keas: Developing a Successful Game-Based Employee Wellness Program. Games for Health Journal Vol. 1, No. 3.
“VOTE.org used Hustle's peer-to-peer texting software as the backbone of their get-out-the-vote (GOTV) operation during the last two weeks of the 2016 US election, sending 3.8 million text messages to nearly 2.8 million voters. Texts […] increased voter turnout by 0.2 percentage points.”
Shorty Social Good Awards, finalist in Civic Engagement. 2nd place overall in Business/NGO category.
A re-imagining of the onboarding experience, engagement funnels, and habit loops helped increase Lifesum’s active users on day 30 by 100%. Strong retention has led to sustained growth to over 50 million users—faster than competitors like Noom, Weight Watchers, and MyFitnessPal according to analytics firm SensorTower.
Brought twice as many hypertensive patients to the blood pressure goal set by their physician in one-third of the time vs. standard of care at UCSF cardiology. The pilot study had a 9/10 patient satisfaction rating and led to $15m in further funding for its breakthrough technology, recently covered in TechCrunch and Wired.
Trial ongoing; not yet published
The intervention group had 72% medication adherence at 36 weeks, 26% higher than the active control group’s and nearly 7x the level observed in a prior study (iPrEx OLE). 92% would recommend the experience to others. Retention at 36 weeks was 100% for the digital experience in the experimental group.
Liu et al. (2018). RCT of a Mobile Health Intervention to Promote Retention and Adherence to PreP Among Young People at Risk for HIV. J Clin Inf Disease.
Behavioral redesign of inventory management workflows helped Rategain surpass 50% CAGR in the last 3 years with 12,000 customers including Marriott, Priceline, and Hertz. Engagement lift contributed to accolades like being named to Deloitte’s Fast50 list and the Most Innovative Startup of 2020 by The Economic Times.
8/10 patients reported improved mental health symptoms after treatment on the telepsychiatry platform, and 84% would recommend the experience to others. Led to acquisition by MD Live, one of the leading telehealth platforms in the United States.
Patients using mscripts demonstrated a 2.9x better adherence rate, an 85% reponse rate to medication reminders, and filled 3 additional prescription refills per year. mscripts was the pharmacy backend and adherence platform for Safeway, Target, and Meijer pharmacies prior to its acquisition by Cardinal Health, the main pharmacy solutions provider for CVS.
• Tactics related to SDT used in hospital recovery units, at-home workout experiences from Peloton, and streaming apps like Twitch.
• A behavior design template used for deconstructing motivation across a longer-term intervention or customer journey.
• Hand-picked book, video, article, and podcast recommendations to go deeper on SDT and designing for behavior change.
• Myths and facts around what works and doesn't, and ways to use multiple rewards with different impacts and time horizons
• An instructive example of when extrinsic rewards "crowded out" internal motivation in a Dan Ariely study, and another one where they didn't in a leading healthcare app
• A cheat sheet for which types of rewards to use and when
• Why the "cue → behavior → reward" framework isn't useful, and which frameworks to use instead
• Some inspiring reward loop examples from LinkedIn, Donor's Choose, Omada, Pear Therapeutics, and MasterClass. Plus, a crazy study where psychologists implanted false memories to influence long-term eating behavior.
• A decision tree to help diagnose which parts of the loop might be broken, and what to do about it.
• A few key modifications to our favorite persuasion frameworks, like motivational interviewing, that broaden their utility and maximize their impact
• Some clever examples of motivational copy in voter turnout campaigns, medication management interventions, and viral waitlist sign-up forms from successful startups
• A few scripts to make it really easy to optimize your copy and conversations for maximum motivation
A strategy-oriented session on how motivation and reward fit into a broader behavioral approach, plus an inside look at how we approached intervention and behavior design in projects with strong, peer-reviewed results and/or coverage in the New York Times, Wall Street Journal, and Forbes.
You're looking to better connect behavioral science concepts and real-world application
You create or manage people who create products, services, or interventions that need to change behavior to succeed long-term
You work in design/product/marketing and want to upskill your BeSci, or you're in BeSci and want to get better at digital experiences
You've heard or said things like:
• "the attrition rate here is too high,"
• "we need to improve engagement / retention”, or
• "this approach might work in the short-term, but it's hard to be confident in the long-term outcome"
You don't have at least 1-2 hours a week to learn, create, and run experiments in your work (and personal) environment
Your work doesn't really involve complex behaviors or problems
You are looking to go deep on theoretical concepts (this is more application-focused)
You want a typical classroom or tutoring experience and are averse to new formats
You have extensive academic and field experience with large-scale behavioral interventions (maybe we should collaborate?)
Sam a leading voice in the field of behavioral science, founder of the award-winning Habit Weekly content platform, host of the Behavioral Design Podcast, and co-author of Nudging in Practice – How Organizations Can Make It Easy to Do the Right Thing.
Previously, Sam served as Chief Behavioral Officer (CBO) for Nordic Wellth, collaborated on the behavior design team at Beteendelabbet, and was keynote speaker at events like Nudging for Healthcare, GamifyUs Conference, and DesignOps Global. Sam has appeared on podcasts like It's all a Bunch of BS, Behavioral Grooves, and Real World Behavioural Science.
Chris helps teams apply behavioral science to build more impactful products, with a specialization in digitally-driven behavior change.
Founder/CEO @ Cognitive, an award-winning behavior design firm that has crafted products with teams like Salesforce, UCSF, Harvard Medical, Vote.org, the Mayo Clinic, Everyday Health, Irrational Labs, One Medical, and over 12 acquired or IPO'd startups—with results covered by the New York Times, American Journal of Preventive Medicine, and Nature. Chris studied psychology @ Stanford, and has given talks on behavior change and digital product strategy at places like Cornell Tech, Adaptive Path, and IDEO.
6 weeks of world-class content, case studies, and behavior change tactics
Actionable templates based on work from leading behavior designers
Community of behavior change professionals from different fields
Asynch video feedback on your course and real-life behavior change work
Expert Zoom calls to cover nuance and go into greater depth
Full refund if you don't find it valuable
"Thanks for making the concepts really come alive. They found it really compelling.”
“Great content for people across the industry, academia, students, and anyone really with even a passing interest in behavioural science.”
“A leading behavioural strategist and habit expert at the forefront of the emerging field of behavioural design.”
Roughly 60% of companies seem to do so. To help people with convincing their company to make the investment in their behavior change skills, we've put some info and templates together here.
We are more than happy to accept people from anywhere in the world. Group callls will generally be based around US and European time zones. Most sessions will be recorded, and larger teams may have the option to schedule around their preferences and availability.
It is not, but we are working on getting accreditation for future courses.
No. If you want a refund, you'll get one— even on the very last day. When you sign up, we'll give insructions on how to contact the team in the event of any issues. There will also be a prominent "refund" button once you're logged in.
Well, if you take the course as opposed to doing something else with your time, it has technically changed your life in that regard. We genuinely believe the course will make a noticable difference in how you approach behavioral problems in your work and personal life, which may contribute to some pretty great things in your future, but it's not intended to be a transformative spirtiual experience.
They sure do. Early cohorts in any course will get preferred rates on later programs and the membership.
Potentially, but this is more likely if there is adirect relation with one of our upcoming courses (see "All Courses" above), or if the details are very aligned with our work in some other way. We are interested in creating content and experiences that benefit large numbers of people.
Feel free to reach out via firstname.lastname@example.org
Yes! If you're a behavioral scientist, policy person, designer, or other expert, we'd be interested in chatting about ways to collaborate. You can reach us at email@example.com.
Kidding aside, SMS reminders are often very effective—especially for the cost—but this is more of a basic best practice than a fancy behavioral tactic.