To put things in action this week, try designing a basic box-and-arrows flowchart diagram for the key parts of the behavior journey we've reviewed. Generally, we do each of the components as a separate row of box and arrow flows, with branching as needed.
Whimsical or Miro are good tools for this type of diagram, but you can also use pen and paper or a whiteboard.
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Zoom, Loom, and Slack